Consultations by Telephone, Skype and 3G Mobile
In
addition to face-to-face consulations, I also offer the following services:
Counselling
by Telephone, Skype or 3G Mobile
This
is available to people in Australia. It is not necessary for an initial
face-to-face meeting.
Psychotherapy
by Telephone, Skype or 3G Mobile
Because
of its more intensive nature, psychotherapy is offered by telephone only
to clients who have visited Dr O'Keefe at the clinic at least once for
a face-to-face consultation. This is available only to people residing
in Australia.
Please
note that clinical hypnotherapy is not practised or available by telephone,
Skype or 3G Mobile, only by face-to-face in the clinic in Sydney.
Sex,
Gender & Sexuality Consultations by Telephone, Skype or 3G Mobile
Consultations
by telephone, Skype or 3G Mobile are available internationally to people
living outside Australia. Please note that this service is NOT counselling
or psychotherapy. Dr O'Keefe is acting as a consultant, not as a clinician.
Clients must see their own clinicians and therapists. Dr O'Keefe offers
her expertise as a specialist in this field.
General
information on Telephone, Skype or 3G Mobile consultations
All
consultations via the above methods must be paid for by credit card in
advance of the appointment. For the initial booking, you are required
to pay for the very first two-hour session and also for the next session
which lasts one hour, in advance which makes three hours. Each session,
you pay for one hour in advance if it is a one-hour session or two hours
if it is a two-hour couples session. On the last consultation, you will
be one hour in credit which will be credited to your bill on that day.
Upon booking your telephone, Skype or 3G Mobile consultation, you will
be given a standard hourly rate which will be applicable to everyone,
as well as the time of your appointment.
No refund is available for cancellations made less than 48 business hours
before the scheduled appointment (Australia Sydney time). Please note
we need to arrange our clinic schedules well in advance, both for the
convenience of the clinician and client.
To reiterate: If you need to change or cancel your appointment you will
need to make those alterations at least 48 BUSINESS hours in advance
(Mon-Fri 9am-5.00pm Australia Sydney time). So if your appointment
is on a Monday, you will need to cancel it on the Thursday before during
business hours. If it is on a Tuesday, you will need to cancel the Friday
before during business hours and so on. Changes or cancellations made
less than 48 business hours in advance will incur the charge of the FULL
RATE for that session. This also applies to missed appointments. Clients
pay for the telephone, Skype or 3G Mobile call at the prearranged time.
All
bookings must be made by telephone on +61 (0) 2 9562 6800.
IMPORTANT:
When making a booking, you need to have read the terms and conditions
below and in making the booking, you agree that you have agreed to those
terms.
Terms
& Conditions (PLEASE READ, DOWNLOAD FORM, SIGN AND EMAIL BACK TO US)
Before your scheduled appointment, you will need
to download the relevant forms below, sign it and email it back to us
at info@tracieokeefe.com.
Please click HERE
for terms & conditions for all telephone, Skype or 3G Mobile consultations.
If
you are consulting for coaching, please go to Dr O'Keefe's coaching page.
Click HERE to be directed.
How
to Access Skype Facilities
Skype
is free software that you can download onto your computer, allowing you
to make voice or video calls via the internet to anywhere in the world,
FREE of charge. Visit the Skype website at www.skype.com
to download the software and for instructions on how to use it. Please
make sure you have set up Skype correctly on your computer and tested
it before your appointment. Technological errors at your end at the time
of your appointment that are due to not having set up Skype correctly
in advance will result in you being charged for your appointment in full.
©O'Keefe
& Fox Industries Pty Ltd 2009
|